Refund policy

Return and Refund Policy

Overview

At YESEALED, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are happy to assist you according to the terms outlined in this Return and Refund Policy.

Return Period

  • Customers may request a return within 30 days from the date the order is delivered.

  • To be eligible for a return, items must be:

    • Unused and in the same condition as received

    • Unopened and sealed in the original packaging (when applicable)

    • Accompanied by proof of purchase or order information

Non-Returnable Items

The following items may not be eligible for return:

  • Opened or used products

  • Items without original packaging or seals

  • Products damaged after delivery due to customer handling

  • Items marked as final sale or clearance (unless defective)

For collectible products, including trading cards and sealed products, returns may require the item to remain unopened and in its original condition.

Return Process

To request a return, please contact us:

Email: contact@Yesealed.shop
Phone: +1 (479) 345-1674

Please include:

  • Your order number

  • Your name

  • The item(s) you wish to return

  • The reason for the return

  • Photos of the item (if damaged or incorrect)

We will review your request and provide return instructions if your return is approved.

Return Shipping

  • Customers are responsible for return shipping costs unless the item received was incorrect, defective, or damaged upon arrival.

  • We recommend using a trackable shipping service when returning items.

  • YESEALED is not responsible for items lost during return shipping.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method.

  • Refund processing times may vary depending on your bank or payment provider.

  • Original shipping fees are generally non-refundable unless the return is due to an error on our part.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please provide:

  • Order number

  • Photos of the product and packaging

  • Details of the issue

We will evaluate the situation and provide a replacement, refund, or appropriate solution.

Order Cancellations

Orders may only be canceled before they are processed for shipment.

Once an order has been shipped, it cannot be canceled and must follow the return process described above.

Contact Information

For questions regarding returns or refunds, please contact us:

YESEALED
Email: contact@Yesealed.shop
Phone: +1 (479) 345-1674

Address:
2800 Mount Street
Bay City, MI 48706
United States